1. Can I change my account username?
Unfortunately, usernames cannot be changed once they are set during registration. If you have a specific issue related to your username, please reach out to support, and we’ll explore any possible solutions.
2. Can I make my account private?
Yes. On your profile page, you can select “Private Profile,” which will prevent your username from appearing alongside your activity on the site.
3. Can I play anonymously?
Players are required to have a verified account and cannot play anonymously. Please refer to our KYC policy for detailed information on the required identification details and our collection procedures.
4. How do I reset my password if I forget it?
You can update your password under settings on your profile page. You can also reset your password by clicking the "Forgot Password" link and following the instructions to set a new password.
5. How do I set up two-factor authentication (2FA)?
To enable 2FA, go to your account settings on the my profile area of the site and follow the instructions.
6. What happens if I lose access to my account email?
If you lose access to your account email, contact customer support immediately. You will be asked to verify your identity through alternative methods, such as providing personal details, proof of deposits, or KYC verification. Once verified, we can help you update your email address.
7. What happens if I lose access to the Telegram account associated with my account?
Please contact our support team. You may need to provide additional verification to confirm your identity, and we will assist you in linking a new Telegram account.
8. How do I change my registered email address?
Send an email to support@yeet.com with your Yeet Username and we'll assist you with the process.